Customer Service

Shipping & Delivery
Returns & Replacements
Ordering
Contact Us
Privacy & Security

The Gifty is a division of Gift Connection USA a online retail company.

Gift Connection U.S.A
7400 Boone Avenue North,
Brooklyn Park MN 55428
877-846-6721

Customer Satisfaction is our number one priority, please use the form on our contact us page or if you prefer you may call us toll free at the number above. Our office hours are 8 am to 5 pm Central Standard Monday through Thursday. If you are calling or emailing after these hours someone will get back to you on the next business day.

Shipping & Delivery

Insurance

All shipments are 100% covered against loss or damage.

International Orders

At this time TheGifty.com reserves the right not to accept orders outside the continental U.S.A.

Free Shipping

Orders over $50 qualify for FREE shipping, only applies to orders within the 48 contiguous states of the United States. At this time we do not offer free shipping to Alaska or Hawaii. Carriers such as UPS and FedEx are preferred. Charges are prepaid and added to the invoice unless stated otherwise. C.O.D. orders are not available.

Returns & Replacements

In the event the merchandise is received as damaged, defective or not as you ordered, email our customer service department for a solution. In order to receive credit you must follow the instructions below:

1. Merchandise must be in new, resalable, unmarked condition and in original packaging.

2. Merchandise must be returned within 30 days of invoice date.

For a quick and hassle free processing of your return please, include the original packing list/ invoice and return authorization number (R/A) with the return. Please allow 30 days for your return processing. Credit will be for the value of the merchandise only.

Please call Customer Service at 877-846-6721

Ordering

Orders placed during the weekdays Monday thru Thursday by 3 p.m. CST should ship on the next business day pending payment method. Orders received after 3:00 PM Thursdays will ship the following Monday. Shipping will not occur on the weekends. Orders received over the weekend will ship the following weekday with the exception of holidays. Delivery times may vary depending on stock availability. If a “back order” is necessary, it will ship as soon as the merchandise becomes available.

Contact Us

Please call Customer Service at 877-846-6721

Privacy

When you visit thegifty.com, you can surf the site anonymously and access important information about The Gifty products without revealing your identity. At times The Gifty may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to participate in these programs. If you elect to participate in these programs, however, The Gifty may require that you provide your contact information, which may include your name, mailing address, e-mail address or other personally identifying information. When you submit personal information to The Gifty, you understand and agree that The Gifty may access, store, and use your customer profile in any of the countries in which The Gifty maintain offices, including without limitation the United States. We collect this information for a variety of reasons, including The Gifty efforts to inform you of new products, special offers, and other products and services from The Gifty. The Gifty recognizes and appreciates the importance of responsible use of the information you choose to provide.

The Gifty may selectively provide certain information to other companies or organizations whose products or services we think may interest you. If you do not want the information you provide to The Gifty to be shared with other companies and you indicate this preference, The Gifty will honor your preference.

In order to improve our Web site, The Gifty uses "cookies" to track your visit to the The Gifty Web site. A cookie, which is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you, functions as your identification card, recording your passwords, purchases and preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies.You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages which require authorization, cookies are not optional. Users choosing not to accept cookies will likely not be able to access those pages.) While The Gifty uses cookies to track your visit to thegifty.com and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided The Gifty with personal information.

You can help The Gifty to maintain the accuracy of the information you provide by notifying us of any change to your address, phone number, e-mail address or other information by writing to us at The Gifty, Attn: Customer Service, 7400 Boone Ave North, Brooklyn Park, MN 55428. If you do not want The Gifty to share your contact information with our third-party partners, you may submit this request to the same address. Please include your name, address, and/or e-mail address when you contact us.

By using this site, you agree to the terms of the The Gifty Online Privacy Policy. If you do not agree to these terms, please do not use this site. The Gifty is not responsible for the content or privacy practices of non-The Gifty Web sites to which thegifty.com or any other The Gifty Web site may link.

Security

TheGifty.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

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